Process

 

 
 
 

The what

 

 

So you think you have the right people using the right technology, but do you have the right processes in place to be as efficient as you can be?

Whilst you’ve ticked all the right boxes with regards to staffing and software, over time it’s inevitable that inefficient working practices start to creep into your business. It’s difficult to spot these weaknesses from the inside.

That’s where Jayva comes in. By adopting an objective standpoint, based on years of experience of working with law firms and solicitors globally, we identify areas for improvement, introduce best practice processes and boost overall performance.

 

The who


We help leaders in law to streamline, simplify and speed up processes – namely boardroom members, partners, practice managers, IT directors and heads of department. If you’re employed at a higher level in a law office, this means you.

 

The how


 

Our process support solutions are tailored to each individual client’s circumstances, needs and objectives. We begin your project by undertaking a preliminary assessment on current positioning, performance, management structure, frameworks, culture, technology including workflows, policies and information flow. Essentially, we take a holistic view of your business.

From this initial, extensive analysis, we progress to the next stage which involves devising a programme for the reorganisation of your internal structure, creating a performance improvement plan, redesigning workflows to maximise efficiencies, providing guidance for implementing change, rewriting policies to stand the test of time, whatever – the outcome being determined by your ultimate goals.

Together, we can tackle all manner of management conundrums, leading to best practice standards and enhanced performance – the foundations of a successful business.

 

The where and when


 

Our process projects demand engagement with your key stakeholders who have hectic calendars, out-of-office work such as court attendances, and myriad other commitments. We fit around what’s convenient for you.

As with any change management project, there’s never an ideal time to begin but delaying can be detrimental to your business. Our advice is not to procrastinate for too long. The sooner you set the wheels in motion, the sooner you’ll achieve the business transformation you’re aspiring to.

 
 

The why


Process project clients experience a plethora of benefits, including but not limited to:

 

Embrace technology fully – Set up better workflow tools for a big efficiency boost.

Get your back office shipshape – What happens behind the scenes is just as important as client-facing work.

Have happier clients – Introducing best practices results in inflated client satisfaction.

Earn more money – Performance improvements and repeat business from loyal clients equals a revenue hike.

Overcome business challenges – We’ll resolve your unique problem(s) together, no matter how seemingly complex.

Increase intelligence – Share data, report accurately and garner meaningful insights to act upon.

See engagement soar – An internal restructure places staff in the proper roles for engagement advantages.

Create a strong culture – Eliminate negativity and employees will thrive in a positive setting.

Give documents a facelift – Finetune policies and procedures now with future-proofing built-in.

Achieve your objectives – Be ambitious and aim high. The sky’s the limit.

Contact us for more details of process-focused support from Jayva.

The rest of your toolkit

  • People

    In professional services, our people are our product and our biggest asset. Empower them with the best technology, leadership, data and processes to take a good service and make it outstanding.

  • Data

    The old adage 'rubbish in, rubbish out, has stood the test of time. Data accuracy, quality, integrity, accessibility, security and maintenance are crucial to your business operations.

  • Technology

    In an era of digital transformation, technology is THE enabler, but it is only one part of the important blend of ingredients which will ultimately determine whether your firm will thrive or even survive.

  • "Great things are done by a series of small things brought together.”

    – Vincent Van Gough

Our services